Employee Relationship Management (ERM) through Information System
Employee relationship management refers to managing the relation between the The relationship can be between employee and the employer as well as. The employees relationship management has emerged as one of the important tool for employer relations thus improved job satisfaction. Is this an ideal Employer – Employee relationship. Is this an ideal managing the Employer employee relationship to suit strategic. needs.
In employee relationship management also information systems are actively used. The current payroll systems are linked with an information system which ensures that employee are getting timely as well as accurate salary. Online learning and development tools can easily be managed by employees.
Information systems facilitate leave, tax, and insurance management of employees. Performance appraisal and individual development management are done online with help information systems.HR Basics: Employee Relations 2e
Executive management of the company can communicate directly to staff through email. Online staff meeting brings together employees from all parts of the world. Employee Relation Life Cycle Employee relation life cycle starts as soon as talent is shortlisted for an interview.
Employee Relationship Management (ERM)
Post hiring process employee undergoes training to become a full time contributing team member. Over time with involvement in projects and various other association employees is considered as a family member. Finally, employee reaches the stage of the brand. Factors Influencing Employee-Employer Relation There are several factors, which drive employee employer relation. The correct management of this factor creates long-term and fruitful association for an employee as well as the employer.
For example; compensation, work culture and environment, rewards-recognition, etc. Every organization has its own work culture and environment. Any job within organization requires a certain skill-set.
Employee relationship management includes various activities undertaken by the superiors or the management to develop a healthy relation among the employees and extract the best out of each team member.
Let us go through certain activities which are imperative for a healthy employee relationship management: Transparency in communication is of utmost importance for a healthy employee relationship management. A single point of contact must be assigned who should be made responsible for handling queries of all the team members and escalating it to the seniors. Confusions are bound to arise if all of them would walk up to their superiors with their problems.
Let the team members decide their SPOC. In such cases employees actually know who to get in touch with in case of a query and in the absence of their superiors. The hierarchy should not be too complicated and every employee should be accessible to each other.
What Is Employee Relationship Management?
Important information must be passed on in the presence of all, where everyone has the liberty to express his opinions freely. Important information can also be put on the notice boards for everyone to read and get a common picture.
If any one has performed exceptionally well, do display his name on the bulletin board.
Let everyone read it and get inspired to perform better next time. Encourage morning meetings where individuals can come together and know each other well. Exchanging information through emails is also an important way to improve the relation among the employees as everyone knows what is being communicated to the other individual. Encourage group activities at the workplace. Motivate individuals to work together probably in a group so that the comfort level increases.
The more they talk, the more they get to know each other. They would definitely come closer this way and start trusting each other more. It is important to celebrate festivals at organization, the same way we do at our homes.
Such informal get togethers go a long way in improving the relation among the employees. Families must also be invited for a better bonding. The team leaders must ask their team members to take their lunch together so that they discuss other things apart from their daily work. Assign challenging work to your team members so that they feel motivated to deliver their level best. Do not assign something which they do not find interesting.
The responsibilities must be divided equally among the team members and no employee should be overburdened. Every employee should be aware of his key responsibility areas to avoid confusions. No way should the work get monotonous. The concept of workstations and cubicles must be promoted rather than closed cabins.
People sitting in closed cabins tend to get cut off from rest of the employees in the organization and are generally lost in their own sweet world.
People sitting in workstations tend to talk to each other more often even in between work and thus relationship improves. Employees sitting together discuss many things and even share their secrets, thus the trust increases. It is commonly observed that if any of your colleagues sitting next to you is on leave for some days, you start missing him. The employees must be motivated to avoid politics and blame games at work. Such activities are considered highly unproductive and spoil the relationship among the employees.